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No Refund Policy
No Refund Policy
Fresh Hotel's Terms of Service
Terms of Service
Basic rules for ingame conduct
During your time in the hotel, you are expected to conduct yourself in an appropriate manner. Any extreme swearing or anything deemed unacceptable behavior will not be tolerated and will be dealt with, without question. Inappropriate behavior consists of: * Directing users to explicit URLs including URLs that may contain harmful content or to retro hotels. * Discussing illegal activity, such as drugs * Hurtful comments about current world happenings eg. wars * Basic incapability to conduct yourself in an appropriate manner * Abusing hotel staff or other hotel users * Spamming
These rules apply to both players and staff and must be followed strictly.
Fresh Hotel Staff
All opinions expressed by the Fresh Hotel Staff are not necessarily those shared by Fresh Hotel an orginisation, Furthermore, any opinions or endorsement by third party websites is not necessarily acknowledged by Fresh Hotel. If you think that any false claims are being made by third party websites then you may contact
[email protected]
with your concern. Fresh Hotel staff also agree to avoid behavior in the hotel that may be taken by some users as offensive and otherwise leading to feeling insecure about playing the hotel. Staff are intended to be pillars of the community of which the rest of the players reside. Please be aware that overuse of mod tools may land you with your permissions being revoked and in extreme cases, bans issued. Please note: the hotel alert tool is one of these tools and should be used with sufficient reason - not to announce a party or any event, unless it has been properly addressed in a news post or if an emergency has occurred that requires the attention of the whole hotel. Please note: this article applies to all staff and this must be accepted before a staff role is taken on. Senior moderators reserve the right to question a member of staff's behavior according to this policy.
Prohibited Activities
The following behavior is classed as abuse towards the Fresh Hotel service: * Use of DDoS or DoS software against the domain or related web system devices * Use of 'scripting' software in the game client in order to create hijacked packets of information to alter a users game experience or limit the tools used to moderate the hotel * Anything a Fresh Hotel member of staff deems to be abuse against the functionality of the hotel. * Illegal activity, which is deemed so in New Zealand and of the country of which you reside.
Please note: the Fresh Hotel staff reserve the right to ban or limit a users permissions at any given time, with or without a valid reason. If you feel you have been wrongly treated you may contact us here and a response will be generated within 7 days of your message being sent.
VIP membership
VIP membership is sold as a supplement to your gaming experience. It is sold as-is and is not subject to any other advantages as those stated on the promotional page. The VIP service comes with no guarantee and can be removed from individual accounts without notice. This behavior may be justified by a member of staff after repeated violation of the ToS or as a result of a personal attack on another member of the community.
Final notices
Again, these terms may change at any given point without prior notice or notification to the community. By agreeing to these ToS you ultimately agree to follow the legal restrictions set out by Fresh? above, the government of New Zealand and the country of which you reside. These terms are not for Muscab.
Fresh Hotel is a hotel made for
YOU
, because we're made especially for you, we want your feedback! Please fill out our feedback form at
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